Refund Policy

If after 7 rounds of revision, the client is still dissatisfied with the dissertation because it does not meet the initial instructions, the client has the right to contact the Customer Support to file a detailed complaint, proving that the 7 times revised dissertation still does not meet the original instructions given. It is then at the sole discretion of Dissertation Inn to either:

1. Assign a different writer to the client if we believe your dissertation can be handled appropriately by another writer.

OR

2. Provide a full refund if we believe that we are unable to match up to the quality needed for your dissertation.

It is up to the sole discretion of Dissertation Inn to offer a refund under the circumstances of minor delivery delay or a minor content error as this may not necessarily constitute sufficient grounds to give rights to a full refund. The client and Dissertation Inn may negotiate on other forms of compensation such as a partial refund or discounts.

In the unfortunate circumstance that the client's credit card is charged erroneously for an extra amount, Dissertation Inn will take prompt steps to refund the extra charged amount in the least possible time.

Contact and Dispute Resolution Policy

The client agrees to inform and negotiate with Dissertation Inn for direct resolution in case of dissatisfaction with the dissertation content or the service provided, before initiating to contact the intermediary. If after 14 days of initial contact with Dissertation Inn, the client and Dissertation Inn have still not reached a resolution, the client may contact the intermediary for arbitration.

Failure to contact Dissertation Inn before initiating a chargeback with the intermediary will be considered a breach of contract and will be dealt with accordingly.